Terms and Conditions
Contact Information
H AND A REAL ESTATE UK LTD
74 Hinton Ave
Hounslow TW4 6AR
United Kingdom
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These Terms and Conditions constitute a legally binding agreement between you and H AND A REAL ESTATE UK LTD. By using our services, accessing our website, or engaging with our company in any capacity, you acknowledge that you have read, understood, and agree to be bound by these terms.
This agreement establishes the legal framework for our relationship and outlines the rights, responsibilities, and obligations of both parties. It supplements and works in conjunction with our Terms of Service and Privacy Policy to create a comprehensive legal foundation for our professional relationship.
Legal Notice
These terms create legal obligations and may limit your rights. If you do not agree with any provision of these terms, you must discontinue use of our services immediately. Continued use constitutes acceptance of any amendments or updates to these terms.
User Obligations and Conduct Requirements
1. Legal Conduct Requirements
All users must conduct themselves in accordance with applicable laws and professional standards. You agree to maintain the highest standards of integrity and professionalism in all interactions with our company, staff, and associated parties.
Professional Standards
- • Honest and transparent communication
- • Respectful behaviour towards all parties
- • Timely response to reasonable requests
- • Cooperation with due diligence processes
Legal Compliance
- • Adherence to property and financial laws
- • Compliance with anti-money laundering requirements
- • Respect for intellectual property rights
- • Data protection and privacy compliance
2. Prohibited Activities and Behaviours
The following activities are strictly prohibited and may result in immediate termination of services and potential legal action:
Criminal Activities
Any engagement in or facilitation of:
- Money laundering or terrorist financing
- Fraud, misrepresentation, or identity theft
- Bribery, corruption, or illegal payments
- Tax evasion or other financial crimes
Unethical Conduct
Behaviours that compromise professional standards:
- Providing false or misleading information
- Harassment, discrimination, or abusive behaviour
- Breach of confidentiality or privacy
- Conflict of interest without disclosure
3. Content Guidelines and Restrictions
When providing content, information, or materials to us, you must ensure compliance with the following guidelines:
- All information provided must be accurate, complete, and truthful
- Documents and materials must be legitimate and legally obtained
- Content must not infringe on third-party intellectual property rights
- Materials must not contain defamatory, offensive, or inappropriate content
- Financial information must be current and verifiable
4. Age Restrictions and Legal Capacity
Our services are intended for individuals who have reached the age of majority and possess legal capacity to enter into binding agreements:
Minimum Age
18 years old in England and Wales for property transactions
Legal Capacity
Mental capacity to understand and enter into legal agreements
Authority
Proper authorization to act on behalf of entities or other individuals
User Responsibilities and Legal Obligations
5. Compliance with Laws and Regulations
You are solely responsible for ensuring compliance with all applicable laws, regulations, and legal requirements in your jurisdiction:
Property Laws
- • Local planning and zoning regulations
- • Building codes and safety requirements
- • Landlord and tenant legislation
- • Property transfer and stamp duty rules
Financial Regulations
- • Anti-money laundering requirements
- • Tax obligations and reporting
- • Foreign investment restrictions
- • Mortgage and lending regulations
6. Indemnification Obligations
You agree to indemnify, defend, and hold harmless H AND A REAL ESTATE UK LTD, its officers, directors, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from or relating to:
- Your breach of these Terms and Conditions or any applicable law
- Your use of our services or website in violation of these terms
- Any false or misleading information you provide to us
- Your infringement of any third-party rights, including intellectual property rights
- Any negligent acts or omissions on your part in connection with our services
7. Privacy and Data Protection
You acknowledge your responsibilities regarding privacy and data protection:
- Providing accurate and up-to-date personal information
- Notifying us promptly of any changes to your contact details
- Respecting the privacy rights of other parties in property transactions
- Complying with data protection laws when sharing information
- Understanding and accepting our data processing practices as outlined in our Privacy Policy
8. Third-Party Interactions
While we may facilitate introductions to third-party service providers (such as solicitors, surveyors, or mortgage advisors), you are solely responsible for your interactions with these parties. We do not guarantee the performance, quality, or reliability of third-party services and disclaim any liability for their actions or omissions.
Disclaimers, Warranties, and Limitation of Liability
9. Disclaimer of Warranties
IMPORTANT DISCLAIMER: Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
Service Warranties
- • Merchantability or fitness for purpose
- • Uninterrupted or error-free service
- • Accuracy of market information
- • Specific investment outcomes
Market Warranties
- • Property value appreciation
- • Rental income guarantees
- • Market condition predictions
- • Investment performance outcomes
10. Limitation of Liability
To the maximum extent permitted by applicable law, H AND A REAL ESTATE UK LTD's total liability to you for any claims arising under these Terms and Conditions shall not exceed the total amount of fees paid by you to us in the twelve (12) months immediately preceding the claim.
Liability Limitations Include:
- Direct damages resulting from service delivery
- Financial losses due to market conditions
- Delays in property transactions
- Third-party service provider performance
- Website downtime or technical issues
11. Exclusion of Consequential Damages
CONSEQUENTIAL DAMAGES EXCLUSION: Under no circumstances shall H AND A REAL ESTATE UK LTD be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Financial Losses
Lost profits, investment opportunities, or anticipated savings
Intangible Damages
Loss of goodwill, reputation, or business relationships
Operational Impacts
Business interruption or loss of data
12. Force Majeure Provisions
We shall not be liable for any failure or delay in performance of our obligations under these terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, labor disputes, epidemics, or failure of telecommunications or internet services.
Legal Framework and Dispute Resolution
13. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts of England and Wales.
Jurisdictional Provisions:
- English law governs all contractual relationships
- London courts have exclusive jurisdiction for disputes
- Consumer rights under UK law remain protected
- International clients submit to English jurisdiction
14. Dispute Resolution Procedures
We encourage the resolution of disputes through the following structured approach:
Step 1: Direct Resolution
Initial attempt to resolve disputes through direct communication and good faith negotiation between the parties.
Step 2: Mediation
If direct resolution fails, voluntary mediation through a qualified neutral mediator may be pursued.
Step 3: Legal Action
As a last resort, formal legal proceedings may be initiated in the appropriate English courts.
15. Severability Clause
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.
16. Terms Modification Policy
Amendment Procedures
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website unless otherwise specified.
Contact Information: For questions about these terms, contact us at [email protected] or +44 020 8707 1181